Shipping Policy

A Legal Disclaimer

At Nirvanam, we strive to deliver your Ayurvedic wellness products in a timely and reliable manner. However, actual delivery times may vary depending on factors beyond our control, such as courier delays, regional restrictions, weather conditions, or unforeseen circumstances. While we make every effort to ensure smooth delivery, Nirvanam shall not be held responsible for delays, damages, or losses once the package has been dispatched to the courier service. Customers are encouraged to track their shipments using the details provided.

Shipping Policy

Effective Date: 09/09/2025

Nirvanam is committed to delivering your Ayurvedic wellness supplements efficiently and securely. This Shipping Policy explains how we handle processing, delivery, and related matters.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods & Timelines

We partner with reliable courier services to ensure safe and timely delivery.
Estimated delivery time: 5–10 business days within India, depending on location.
International shipping (if applicable) timelines may vary from 10–21 business days, subject to customs clearance.

3. Shipping Charges

Shipping charges are calculated at checkout based on weight, location, and delivery method.
Free shipping may be offered on promotional campaigns or minimum order value (details will be specified on the website).

4. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email/SMS with a tracking number.
Customers can track shipments directly on the courier partner’s website or via the link provided.

5. Delays & Force Majeure

Delivery timelines are estimates only. Nirvanam is not liable for delays caused by natural calamities, strikes, courier backlogs, or events beyond our control.
In such cases, customers will be updated about revised timelines.

6. Incorrect Address / Failed Delivery

Customers are responsible for providing accurate shipping details.
In case of incorrect address, non-availability, or repeated failed delivery attempts, the order may be returned to us. Reshipping charges will apply.

7. Damaged or Missing Items

If your order arrives damaged, tampered, or incomplete, please contact us within 48 hours of delivery with proof (photo/video).
We will investigate and take corrective action, including replacement or refund as per our Refund Policy.

8. International Shipping (If applicable)

Customers are responsible for any customs duties, taxes, or import restrictions applicable in their country.
Nirvanam is not liable for delays or confiscation of items by customs authorities.

9. Contact Us

For any shipping-related queries, please reach us at:
📧 Email: nirvanam@gmail.com